Bolinas Community Land Trust ("BCLT," "we," "us," or "our") is committed to protecting the privacy of our community members, applicants, tenants, and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information.

Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, and mailing address

• Household information: Household size, income, current housing situation, and related details provided through our Housing Waitlist Application

• Communication records: Records of emails, text messages (SMS), and other correspondence between you and BCLT

• Website usage data: Basic information collected automatically when you visit our website, such as browser type and pages visited

How We Use Your Information

We use your personal information to:

• Process and manage housing waitlist applications

• Communicate with you about your application status, required documentation, and available housing opportunities

• Send notifications via email and/or text message (SMS) regarding your waitlist status, appointment reminders, and important updates

• Comply with affordable housing program requirements and reporting obligations

• Improve our services and programs

Text Messaging (SMS)

By providing your phone number and opting in to text notifications, you consent to receive SMS messages from BCLT related to your housing application and waitlist status. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message or by contacting us directly.

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Access to applicant data is restricted to authorized BCLT staff.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our programs (such as communication platforms), subject to confidentiality obligations

• When required by law, regulation, or legal process

• With funding agencies or regulatory bodies as required by our affordable housing program obligations

Your Rights

You may:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information, subject to legal and program requirements

• Opt out of text message communications at any time

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws and program regulations.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Bolinas Community Land Trust
PO Box 465, Bolinas, CA 94924
Email: info@bolinaslandtrust.org
Phone: (415) 868-9468
Website: www.bolinascommunitylandtrust.org